COVID-19 Information

May 2022 Update

Due to the rising number of Covid-19 positive cases in Perth, many of our suppliers are largely affected. Production times and delivery times are delayed due to large numbers of staff being off with positive results. We do not have any confirmed lead times at the moment and we will update you as information is provided to us. We are hoping this is only going to be a short term speed bump.

Please note WA Custom Glass are doing everything we can to ensure the safety of our customers. Deep cleaning of our factory, offices, and vehicles happens regularly. Hand washing/sanitizing before and after every customer visit. We would ask that customers respect the 2m recommendations where possible.

Protocol for a positive Covid-19 infection of a WA Custom Glass worker.

Measures – all quotes/measures will be delayed by the number of days the employee is in isolation for. Where possible we will reschedule appointments to the earliest available date with another measurer.

Installations – all installation will be delayed by the number of days the installer is in isolation for. Where possible we will reschedule appointments to the earliest available date with another installer.

Factory/Production – production times of shower screens, mirrors, sill trays, and any other WACG produced items may affect installation dates. WA Custom Glass office staff will update all customers if production times are going to change install dates.

Office – Our office staff are currently working from home where feasible. If they are affected by Covid-19 there should be minimal impact to the running and administrative duties of WA Custom Glass.

If you are isolating and have a booking, please call to reschedule.